PRIVACY POLICY
RIM TEC INC. (“Rim Tec,” “us,” “we” or “our”) has created this website privacy policy (“Privacy Policy”) as part of our commitment to fair information practices and the protection of the privacy and security of the users (“you” or “your”) of our website (the “Site”), and to advise you about how we protect your Personal Data (as further defined below). We urge you to read this Privacy Policy carefully. This Privacy Policy applies to our corporate Site. There are significant differences in the personal or private information Rim Tec may collect in the operation of its SaaS product offering – the “FiREapps Service” – for which we have a separate policy called the “FiREapps Service Privacy Policy.” You may access that policy here. This Privacy Policy supplements but does not amend or alter any separate Terms of Use for the Site. This Privacy Policy is not intended to and will not alter any separate signed subscription agreement that you or your employer may have with us for use and access to the FiREapps Service. We reserve the right, without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change on the Site and amending the “last updated” reference at the bottom of this Privacy Policy. Any such change will be effective upon posting on the Site. Rim Tec is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

A. General Information

When Does This Privacy Policy Apply?

This Privacy Policy applies to the access and use of our corporate Site and any services operated by us through the Site. Note, however, this Privacy Policy does not apply to your use of unaffiliated websites to which our Site may provide links. Once you enter another such website (whether through an advertisement, service, or content link), be aware that we are not responsible for the privacy practices of such website. Your browsing and interaction on any other website, including those that have a link on our Site, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding. Also, this Privacy Policy only covers information collected on our Site and does not cover any information collected by us through other means, such as direct mail, paper applications, etc.

We care about the safety of children. We won’t knowingly allow anyone under 13 to provide us any personal identifying information. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on the Site. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us as described below.

Data Controller

The data controller of www.FiREapps.com is Rim Tec Inc., 8777 N. Gainey Center Drive, Suite 201, Scottsdale, AZ 85258, USA. Where a registration is presented on the Site, the data controller may vary depending on the actual offering or the purpose of the data collection. Our current data protection officer is John Brandt (reachable through Privacy@FiREapps.com or by phone at +1 480 443 7333).

What Type of Information is Collected?

a. Traffic Data Collected. We may automatically track and collect non-personal identification information when you visit our Site, including your (i) IP address (a set of numbers that is assigned to your computer when you are on the Internet); (ii) domain server (a computer that stores website files and provides them to people who request them); (iii) type of computer; and (iv) type of web browser (collectively, “Traffic Data“). Traffic Data is anonymous information that does not personally identify you but may be helpful for marketing purposes or for improving your experience on the Site. We may collect Traffic Data through the use of “Cookie” technology. “Cookies” are data files sent to and stored on the computer you use to view a website. “Cookies” can be used to monitor use of our Site, to customize content specific to your interests, to ensure that you do not see the same advertisement repeatedly and, if we adopt a registered user system, to store your username and password so you do not have to re-enter it each time you visit the Site. You can, of course, set your browser to prompt you before you accept a cookie, accept cookies automatically or reject all cookies.

b. Personal Data Collected. In order for you to access certain services that we may offer through the Site, participate in events, submit employment applications, information requests or simply to communicate or otherwise interact with us, we may collect or ask you to provide us with information that personally identifies you (collectively, “Personal Data“). Personal Data may include data such as (i) your name, telephone, mailing and/or e-mail addresses (“Contact Data“); or (ii) your zip code, age and/or income (“Demographic Data“). If you communicate with us by e-mail, post messages to any or our bulletin boards or forums, or otherwise complete online forms, surveys or contest entries, any information provided in such communication may be collected as Personal Data. We will only collect Personal Data that you voluntarily provide. The term Personal Data, as used in this Privacy Policy, does not include information that has been aggregated or made anonymous.

c. Information Not Collected. We do not collect credit card, debit card or other similar information through the Site.

d. Accessing Your Personal Data. Rim Tec acknowledges the right of individuals to access their Personal Data and other Personal Data to review, change, edit, and/or delete it. EU or Swiss individuals wanting to access their Personal Data may do so by contacting us at privacy@fireapps.com, or by phone at +1 480 443 7333.

What Does Rim Tec Do with My Personal Data?

When you visit the Site, we may use website analytics tools to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find the Site and the pages you view within our Site. We may also use technologies, such as cookies and web beacons, to collect information about the pages you view, the links you click and other actions you take on our Site. Additionally, we may collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses.

We may use Contact Data to send you information about our company or our products or services, or promotional material from some of our partners, or to contact you when necessary. We may use your Demographic Data to customize and tailor your experience on the Site, displaying content that we think you might be interested in according to your preferences. By utilizing the resources on this Site, and providing your email address, you agree to receive emails from Rim Tec. If you wish at any time to discontinue your receipt of emails from us, please send an email to privacy@fireapps.com with “unsubscribe” in the subject line or, in the case of marketing emails that you receive from us, you can follow the simple unsubscribe link and directions typically set forth at the bottom of such emails. In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to the EU-US Privacy Shield or Swiss-US Privacy Shield, Rim Tec is potentially liable. Further information can be found in sections B. and C. of this Privacy Policy, as set forth below.

Duration of Processing of Personal Data

Where Rim Tec processes or uses your Personal Data (either is permitted by applicable law (see B. below) or with and under your consent (see C. below)), Rim Tec will store your Personal Data only for as long as is required to fulfill the permitted purposes of data collection outlined below, until you object to Rim Tec’s continued use of your Personal Data (where Rim Tec has a legitimate interest in using your Personal Data), or until you withdraw your consent. However, Rim Tec may be required by law to retain your Personal Data longer, or may retain your Personal Data as required to assess or defend again legal claims, in which case Rim Tec will retain your Personal Data only until the end of the relevant retention period or until the claims in question have been settled.

Why Am I Required to Provide Personal Data?

As a general rule, your granting of any consent and your provision of any Personal Data in connection with the Site is entirely voluntary, and there will be no detrimental effects to you if you choose not to consent or to provide Personal Data. However, there may be circumstances where Rim Tec cannot act without certain Personal Data, for example, because such Personal Data is required to provide you with access to website offerings or a newsletter. In such cases, it may not be possible for Rim Tec to continue to provide you with requested information or content without the relevant Personal Data.

Does Rim Tec Share Personal Data?

We may share Personal Data you provide in combination with Personal Data from other users with advertisers, business partners, and other third parties but only on an aggregated basis (“Aggregate Data“). Any such Aggregate Data will not contain any information that can be used to contact or identify you. We will not rent or sell your Personal Data to others, and, except for the limited circumstances described below (under Confidentiality and Security of Personal Data), we will not intentionally disclose to or share with any unaffiliated third party your Personal Data without your permission.

User Choice Regarding Collection, Use and Distribution of Personal Data

You may choose not to provide us with any Personal Data. In such event, you can still access and use most portions of the Site; however, you may not be able to access and use those portions (if any) that require your Personal Data.

Confidentiality and Security of Personal Data

Except as otherwise provided in this Privacy Policy, we will keep your Personal Data private and will not share it with third parties, unless and then only to the extent such disclosure is necessary to: (a) respond to a lawful request by a public authority, including to meet law enforcement requirements; (b) comply with a valid legal inquiry or process such as a search warrant, subpoena, statute or court order; (c) protect a physical or property threat to you, to others or to the Site; (d) respond to a breach or attempted breach of the security of our Site; (e) defend or assert our legal rights; or (f) enforce our Terms of Use for the Site. We may also transfer Personal Data in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change. In the event we are legally compelled to disclose your Personal Data to a third party, we will attempt to notify you unless doing so would violate applicable law or a court order. Your Personal Data is stored on secure servers that are not accessible by third parties. Our Site may provide you with the capability to transmit your Personal Data via secured and encrypted channels if you use a similarly equipped browser.

Data Subjects' Rights

You may request from us at any time information about what Personal Data Rim Tec processes about you and the correction or deletion of such Personal Data. Please note, however, that Rim Tec will delete your Personal Data only if there is no statutory obligation or prevailing right of Rim Tec to retain it. Please note that if you request that Rim Tec delete your Personal Data, you may not be able to continue to use any Rim Tec service to the extent that it requires our use of your Personal Data to provide it.

If Rim Tec uses your Personal Data based on your consent or to perform a contract with you, you may further request from Rim Tec a copy of the Personal Data that you have provided to Rim Tec. In this case, please contact the email address below and specify the information or processing activities to which your request relates, the format in which you would like this information, and whether the Personal Data is to be sent to you or to another recipient.

In addition, you may request that we restrict your Personal Data from any further processing in any of the following events: (a) you tell us that the Personal Data Rim Tec has about you is incorrect, (b) there is no legal basis for Rim Tec processing your Personal Data and you demand that Rim Tec cease any further processing of your Personal Data, (c) Rim Tec no longer requires your Personal Data, or (d) you object to the processing of your Personal Data and Rim Tec does not have a legitimate interest or obligation in the continued storage or processing of such date as further set out in section B. below.

Please direct any such request to Privacy@FiREapps.com.

Right to Lodge a Complaint
If you believe that Rim Tec is not processing your Personal Data in accordance with the requirements set out herein or applicable European Economic Area ( “EEA”) data protection laws, you can at any time lodge a complaint with the data protection authority of the EEA country in which you live.

Use of Website by children
We care about the safety of children. We will not knowingly allow anyone under 13 to provide us any Personal Data. If you are under 13, please do not send any Personal Data about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any Personal Data to or on the Site. In the event that we learn that we have collected Personal Data from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us as described below.

Other Limits to Your Privacy
The Site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. Once you link to another website from our Site, you are subject to the terms and conditions of that site, including but not limited to that site’s privacy policy and terms of use. We may also make chat rooms, forums, message boards, and news groups available to you. Although we strive to protect our users’ privacy, we cannot guarantee the security of the information you post in these areas, and the information you disclose in these areas may become public information. We have no control over the use of such posted information and you should exercise caution when deciding to disclose your Personal Data on any publicly accessible portion of the Site. You will be disclosing any such posted information at your own risk.

Contacting Us; Updates and Changes to Privacy Policy
If you have any questions regarding this Privacy Policy or if you feel that we are not following the policies set forth in this document, feel free to contact us at:

Information Security
8777 N. Gainey Center Dr., Suite 201
Scottsdale, AZ 85258
Telephone at +1 480 443 7333
Email: privacy@fireapps.com

We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting on the Site.

EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework

Rim Tec complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Rim Tec has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. In compliance with the EU-US and Swiss-US Privacy Shield Principles, Rim Tec commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Rim Tec at: privacy@fireapps.com, or contact us by phone at 503-726-0499.

Rim Tec has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacyshield/for-eu-consumers for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

B. Where Rim Tec Uses Personal Data Based on the Law

In the circumstances described below, Rim Tec may be permitted to process your Personal Data under the applicable data protection law.

Providing the Requested Goods or Services

If you request services or information from Rim Tec, Rim Tec will use the Personal Data that you enter into the registration, request or download form (usually (a subset of) your name, (email) address, telephone number, company name and address, and your job title and role) only to process or provide your requested services or information. This may include taking the necessary steps prior to entering into the contract, responding to your related inquiries and providing you with access to services or information and to process or provide feedback and support. This may also include conversation data from local Rim Tec presences, contact forms, emails, or telephone.

We communicate on a regular basis by email with users who subscribe to our marketing or sales communications or request information about or services from Rim Tec, and we may also communicate by phone. We may use your email address to send you information on our company, products and services. With regard to marketing-related types of communication (i.e. emails and phone calls), Rim Tec will (a) where legally required only provide you with such information after you have opted in and (b) provide you the opportunity to opt out if you do not want to receive further marketing-related types of communication from us. You can opt out of these at any time.

Ensuring Compliance

You acknowledge that any information required to track your choices regarding the processing or use of your Personal Data or receipt of marketing materials may be stored and exchanged between employees of Rim Tec to the extent required to ensure compliance.

Rim Tec’s Legitimate Interest

Each of the points laid out below constitutes a legitimate interest of Rim Tec to process or use your Personal Data. If you do not agree with this approach, you may object to Rim Tec’s processing or use of your Personal Data (including direct marketing and personalization of content, suppression, maintenance of business relevant and appropriate business relationships, uploading customer details and preferences, and web analytics (in order to assess the number of visitors, page views, etc. in order to optimize future marketing campaigns)).

In regard to suppression, even after your objection to direct marketing some Personal Data may be stored in order to ensure no more marketing is sent to you.

Furthermore, in case of telephone calls or emails, Rim Tec may record such calls (after informing you accordingly during that call and before the recording starts) or emails in order to improve the quality of Rim Tec’s services.

In order to keep you up-to-date and/or to request feedback. Rim Tec may inform you, where permitted and in accordance with local laws, about its products and services. Furthermore, where you have attended a webinar or event of Rim Tec, Rim Tec may contact you for feedback or follow up.

Right to Object
You may object to Rim Tec using Personal Data for the above purposes at any time by unsubscribing. If you do so, Rim Tec will cease using your Personal Data for the above purposes and remove it from its systems unless and then only to the extent Rim Tec is permitted to use such Personal Data for another purpose set out in this Privacy Policy or Rim Tec determines and demonstrates a compelling legitimate interest to continue processing your Personal Data.

C. Where Rim Tec Uses Personal Data Based on Consent

In the circumstances described below, Rim Tec will only use Personal Data (as further detailed below) after you have granted your prior consent to the relevant processing operations.

News About Rim Tec’s Products and Services

Subject to your prior consent, Rim Tec may use your name, email and postal address, telephone number, job title and basic information about your employer (name, address and industry), as well as an interaction profile based on prior interactions with Rim Tec, in order to keep you up to date on our latest product announcements, software updates, software upgrades, special offers, and other information about Rim Tec’s software and services (including marketing-related newsletters, materials and events).

Event Profiling

If you register for an event, demo, seminar or webinar of Rim Tec, Rim Tec may share basic participant information (your name, company, and email address) with other participants of the same event, demo, seminar or webinar for the purpose of communication and the exchange of ideas.

Revocation of Consent Granted

You may at any time withdraw a consent granted by unsubscribing to marketing-related emails. In case of withdrawal, Rim Tec will not process Personal Data subject to the prior consent any longer unless legally required to do so. In case Rim Tec is required to retain your Personal Data for any legitimate legal reasons, your Personal Data will be restricted from further processing and only retained for the period required by such legal requirements. Any withdrawal by you of consent will have no effect on past processing of Personal Data by Rim Tec up to the point in time of your withdrawal.

D. EU-US and Swiss-US Privacy Shield Framework

Rim Tec complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union and Switzerland to the United States, respectively. Rim Tec has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms of this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. In compliance with the EU-US and Swiss-US Privacy Shield Principles, Rim Tec commits to resolve complaints about your privacy and our collection or use of your Personal Data. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Rim Tec at privacy@fireapps.com, or by phone at +1 480 443 7333.

Rim Tec has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacyshield/for-eu-consumers for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

Contact Information
Information Security
8777 N. Gainey Center Dr., Suite 201
Scottsdale, AZ 85258
Telephone at +1 480 443 7333
Email: privacy@fireapps.com

Last updated May 24, 2018